Monday, September 1, 2008

You get what you pay for

Usually. Except for the case of used clothes, in which case you get pre-worn-in clothing at a great price.

But, if you're going to buy new, it's worthwhile to buy something that is well-made. I am a big fan of places that have good return policies. For example, the first year that my son needed a backpack, I bought a cheapie at Walmart (back when I went there from time to time...). It blew out before the year was over. I have vowed never to buy a non-LLBean backpack again.

Why is LL Bean so awesome?
They have a lifetime guarantee. So, if 20 years down the line, the zipper on your backpack stops working, LL Bean will replace it, without giving you any grief. You don't even have to save the receipt. I love it.

If you buy hiking boots and 7 years later, the soles dry out and fall off (hypothetically), send 'em back, and get new boots.

They have great customer service and great quality.

If you decide to sell your used clothes, they also have great resale value on e-bay. (Google LL Bean raincoat and see what happens)

Land's End and REI have similar policies, and given that all 3 of these companies sell outerwear and outdoor gear that could get rough use, it's a good idea that IF you're going to buy something new, you might as well buy ONE thing new instead of four or five over the years.

A friend also informed me that Sears has a program called Kidvantage, in which they will replace worn-out kids' clothes. Good to know.

No comments: